Privacy Policy
English version for app users, reviewers, drivers, and businesses.
1 About Our App
Phố Xanh Logistics is a public logistics information and driver registration platform. The app provides logistics news,
transportation information, industry updates, contact features, and account registration support for users, drivers, and
businesses interested in logistics and transportation services.
The app is intended for public users and is not restricted to one specific company or organization.
2 Information We May Collect
Depending on how users use the app, we may collect the following types of information:
Account Information
- Full name
- Phone number
- Email address
- Username or account information
- Company name, if applicable
- Contact information submitted by the user
Driver Registration Information
- Full name
- Phone number
- Vehicle information
- Driving-related information provided by the driver
- Other information required to verify driver registration
App Usage and Technical Information
- Device type
- Operating system version
- App version
- Error logs
- Usage activity within the app
- Connection and performance information
Contact and Support Information
- Name
- Email address
- Phone number
- Message content
- Support request details
3 How We Use Information
We use the collected information for the following purposes:
- To provide and operate the app
- To support account registration and login
- To support driver registration
- To provide logistics news and transportation information
- To respond to user questions and support requests
- To improve app performance and user experience
- To fix bugs and technical issues
- To maintain security and prevent misuse
- To contact users when necessary regarding account or service-related matters
We do not sell users’ personal information.
4 Sharing of Information
We do not sell, rent, or trade personal information to third parties.
We may share information only in the following cases:
- When required to provide app functionality or support services
- When required by law or legal process
- When necessary to protect the rights, safety, or security of users, our app, or our services
- With service providers who help us operate, maintain, or improve the app, subject to appropriate confidentiality and data protection obligations
5 Data Storage and Security
We take reasonable technical and organizational measures to protect user information from unauthorized access, loss,
misuse, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute
security, but we make reasonable efforts to protect user data.
6 User Rights and Choices
Users may contact us to:
- Request access to their personal information
- Request correction of inaccurate information
- Request deletion of their account
- Request deletion of personal data, where applicable
- Ask questions about how their data is used
To make a request, please contact us at support@phoxanh.vn. We will review and respond to user requests within a reasonable period of time.
7 Account Deletion
If users create an account in the app, they may request account deletion by contacting us through the app support section
or by email.
To request account deletion, please send an email to support@phoxanh.vn and include
the phone number or email address associated with the account so we can verify and process the request.
After verification, we will delete or anonymize the account information unless we are required to retain certain information
for legal, security, or legitimate business purposes.
8 Children’s Privacy
Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If we become aware that personal information from a child under 13 has been collected, we will take reasonable steps to delete such information.
9 Third-Party Services
The app may use third-party services for hosting, analytics, notifications, crash reporting, or technical support.
These third-party services may collect limited information according to their own privacy policies.
We recommend that users review the privacy policies of any third-party services linked or used through the app.
10 Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we update the policy, we will revise the “Last updated” date at the top of this page.
Users are encouraged to review this page periodically to stay informed about how we protect their information.
11 Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us: